Retail ERP System

A multi-branch retail chain in Tamil Nadu was running each of its 8 outlets on separate Excel sheets and standalone billing software. Stock counts were always out of date, inter-branch transfers needed phone calls, and the head office had no real-time view of sales. End-of-day reconciliation took 3 hours per branch.

Built a centralised cloud-hosted ERP covering inventory, GST billing, purchase, sales, and accounts. Each branch logs in from their PC; head office sees a real-time dashboard. We migrated 4 years of legacy data from Excel and Tally, ran a 2-week parallel-run period, and trained the staff in Tamil. Razorpay integration handles online orders; WhatsApp Business API sends daily branch reports automatically.

? Inter-branch reconciliation time dropped from 24 hours to 5 minutes ? Stock-out incidents reduced by 70% in the first quarter ? Owner can see today's sales across all branches from his phone ? GST filing time reduced by 60% (auto-generated GSTR-1 ready data) ? Customer waiting time at checkout dropped from 4 minutes to under 1 minute